Markets & Uses
Spas & Salons
In the spa and salon business, last minute cancellations and no-shows represent a tremendous expense. The revenue lost in vacant time slots is lost forever. A MOXCOM digital marketing solution can help reduce cancellations and no-shows by providing customers with real time appointment reminders.
- Automatically send out several reminders to customers prior to the actual appointment.
- Fill up cancelled appointments with a text message offering discounted services for a last minute appointment.
- Send out specials on slow traffic days to drive business, such as a bring-a-friend day.
- Promote services that are used infrequently or represent high margins within the salon or spa.